Kirkify FAQ and Troubleshooting Guide (Updated 2026)
Kirkify FAQ and Troubleshooting Guide (Updated 2026)
If you are using Kirkify for the first time, most problems are easy to fix in under 2 minutes. This guide focuses on the issues users hit most often and gives direct fixes.
Quick Facts Before You Start
- Supported upload formats: PNG, JPG, JPEG
- Maximum file size: 10MB
- Typical processing time: 10-30 seconds
- Account required: No
- Output: AI transformed image you can download and share
If your image is WebP or BMP, convert it to PNG or JPG before uploading.
FAQ: Most Common Questions
Is Kirkify free?
Yes. Kirkify is free to use.
Do I need an account?
No. You can upload and generate without signup.
Can I use results commercially?
You can use generated images for commercial work only if you have rights to the original image you uploaded. If you use someone else's photo, you are responsible for permissions and legal use.
Is my upload stored?
Kirkify is designed to process uploads for generation, with privacy and security practices described in the site policy pages. For policy details, review the official privacy page on the site.
Troubleshooting by Problem
1. Upload fails immediately
Check these first:
- File is PNG, JPG, or JPEG
- File is under 10MB
- File is not corrupted
- Browser is current (Chrome, Edge, Safari, Firefox)
Then try:
- Rename the file and re-upload
- Retry with another image
- Disable aggressive browser extensions for this page
2. Processing takes too long
Possible causes:
- Large file near 10MB
- Network instability
- Temporary server load
Fixes:
- Resize image to around 1500-2500px on the longest side
- Re-export as JPG quality 80-90
- Retry after a few minutes
3. Output quality is lower than expected
The source image is usually the reason. Use this checklist:
- Face is clearly visible and not heavily blocked
- Subject is in focus
- Lighting is even (avoid hard backlight)
- Avoid extreme side angles for first attempts
Better source image in, better result out.
4. Download button does not work
Try:
- Another browser
- Clearing cache and reloading
- Checking local storage permissions
- Right click and save the preview image if available
5. Artifacts or strange face details
Use a cleaner source:
- Higher resolution photo
- Less motion blur
- Less compression noise
- Simpler background
If the first image fails, try a second image from the same shoot with better focus.
Performance Tips That Actually Help
- Keep files in the 1-5MB range when possible
- Prefer JPG for camera photos; prefer PNG for screenshots
- Crop before upload so the main subject takes more of the frame
- Do not stack heavy edits before upload; start from a clean source
Safety and Responsible Use
Use images you have rights to. If a real person is identifiable, get permission before publishing transformed output. Avoid deceptive or harmful usage.
For policy context, read:
When to Contact Support
Contact support if all of these are true:
- You tested multiple valid PNG/JPG/JPEG files under 10MB
- You retried in a different browser
- You still get repeat failure
Support email: [email protected]
When writing support, include:
- Browser and device
- Approximate image size and format
- Timestamp and error message
- Screenshot if possible
This usually reduces back-and-forth and speeds up resolution.
Issue Priority Guide
- Priority 1: repeated upload/processing failures across multiple valid files
- Priority 2: output quality instability blocking campaign deadlines
- Priority 3: one-off quality anomalies solved by source-image replacement
Final Checklist
Before each upload:
- Correct format (PNG/JPG/JPEG)
- File size under 10MB
- Sharp, well lit source image
- Stable internet connection
- Retry once if the first request times out
Most users who follow this checklist avoid nearly all common issues.